RFQ and contact information
Name, company, email address, phone number, country, product interest, technical requirements, shipping details, project notes, and files or messages you choose to send.
Privacy Policy
Privacy Policy for International Visitors
This policy explains how MetalFromTurkey handles inquiry data, website analytics, cookies, and related privacy choices for buyers and visitors outside Turkiye.
This international privacy policy is currently provided in English. For the Turkey-specific KVKK notice, please review our KVKK page.
1. Who we are
MetalFromTurkey is a B2B sourcing and export communication channel operated by RAM Metal Ltd. Sti. We help international buyers evaluate Turkish metal products, submit RFQs, and contact our team for quotation support.
- Company
- RAM Metal Ltd. Sti. / MetalFromTurkey
- Address
- Ucevler Mah. Izmiryolu Cad. Westpoint Is Merkezi D Blok Kat:6 Ofis:118 No:241D, Nilufer, Bursa, Turkiye
- Phone
- +90 543 928 19 76
2. Information we collect
We collect only the information needed to operate the website, respond to inquiries, and improve buyer-facing pages.
Communication records
Email messages, quote follow-up notes, and business contact history needed to answer your request and continue a B2B sales conversation.
Automatically collected data
IP address, browser and device data, referring page, pages viewed, approximate location, server logs, and analytics events when analytics cookies are accepted.
3. How we use information
- Respond to RFQs, product questions, quote requests, and supplier/export coordination messages.
- Prepare technical and commercial follow-up for metal products requested by buyers.
- Operate, secure, troubleshoot, and maintain the website and inquiry forms.
- Measure page performance and improve content quality through Google Analytics and Microsoft Clarity after analytics consent.
- Keep business records where needed for legal, tax, accounting, or dispute-resolution purposes.
4. Cookies and analytics choices
| Category | Purpose | Choice |
|---|---|---|
| Necessary | Site security, navigation, forms, and basic technical operation. | Always active |
| Analytics | Google Analytics and Microsoft Clarity help us understand visits, page usage, and technical issues. | Optional; controlled by the cookie banner |
| Advertising | Advertising, retargeting, remarketing, and ad personalization. | Not currently used |
You can reopen cookie preferences from the footer at any time. You can also block or delete cookies through your browser settings, but some site functions may not work as expected.
5. Service providers and data sharing
We do not sell personal information. We may share limited information with service providers that help us operate the website, deliver email, analyze website performance, host data, maintain security, or respond to your business inquiry.
- Website hosting and infrastructure providers.
- Email delivery and business communication providers.
- Google Analytics for website measurement after analytics consent.
- Microsoft Clarity for website behavior analytics after analytics consent.
- Professional advisers or authorities where required by law or necessary to protect rights.
6. Retention and security
We keep inquiry and communication records only as long as needed for business follow-up, quote history, legal obligations, accounting, or legitimate operational needs. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed as fully secure.
7. Your privacy choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, or objection to certain processing of your personal information. You may also withdraw analytics consent by reopening cookie preferences in the footer.
For Turkey-specific rights under KVKK, please read the KVKK notice.
8. Minors
This website is intended for business users and is not directed to children. We do not knowingly collect personal information from minors.
9. Policy updates
We may update this policy to reflect operational, legal, or technical changes. The current version will be published on this page with its effective date.
Contact
Privacy questions
For privacy requests or questions about this policy, contact our team.